1. What is your return policy? You can return items within 30 days of the delivery date for a full refund. Please contact us at
info@chicquemoda.com om to start the return process. Please note that the customer is responsible for the return shipping costs. Fore more info about returns please go to our return page
2. What shipping options and costs do you offer? We offer free shipping for all orders within the UK. For more info check here our shipping page.
3. How long does shipping take? Processing time is 1-3 business days and delivery time is 6-9 business days. Follow your order here
4. What payment methods do you accept? We accept Apple Pay, Google pay, Visa, Mastercard, American Express.
5. Do you offer discounts or promo codes? Promo codes and discounts are available from time to time. Subscribe to our newsletter to stay informed.
6. Is the product in stock? Our website shows the current stock. If a product is out of stock, you can sign up for notifications.
7. How do I find the right size? Each product page has a size chart to help you choose the right size.
8. Are the products authentic? Yes, we guarantee the authenticity and quality of all our products.
9. Do you offer guarantees? We stand behind the quality of our products. If you encounter any problems, please contact us directly.
10. Can I track my order? Yes, after shipment you will receive a tracking number that allows you to track your order.
11. How can I contact customer service? You can reach us by email at info@chicquemoda.com
12. What happens if my item is damaged or incorrectly delivered? Please contact us immediately at info@chicquemoda.com. We will replace the item or offer you a refund.
13. Do you offer free shipping? Yes, shipping is free for all orders within the UK.
14. What is your cancellation policy? Orders can be canceled or changed before shipping. Please contact us as soon as possible.
15. Is my payment information secure? Yes, we use secure encryption technologies to protect your data.
16. Do you have a physical store? We currently operate exclusively online and do not have a physical store.
17. Do you offer gift wrapping or gift cards? We do not currently offer gift wrapping or gift cards.