At Chicque Moda, we aim to keep our prices as low as possible. To achieve this, we ship products directly from the manufacturer or supplier to you. As a result, delivery may take a little longer than you are used to.
Most orders are delivered within the estimated delivery time. However, delays can occasionally occur.
All orders at Chicque Moda include free shipping.
Chicque Moda offers secure payment methods. We use the most trusted payment providers in Germany:
Sometimes orders are shipped in separate packages due to weight or supplier restrictions. To guarantee the best product quality, some items may come from different warehouses or suppliers.
Unfortunately, it can happen that a product is damaged during shipping. As a customer, this is, of course, not your responsibility.
Please follow these steps:
⚠️ Important:
Do not return the product without first sending photos and receiving further instructions from us.
Our customer service team will review your case as quickly as possible and work with you to find the best solution.
Please contact our customer service first: info@chicquemoda.com
We will assess the best solution for you.
If a return is necessary:
Store Name: Chicque Moda
Email: info@chicquemoda.com
Phone: +18702026226
