At Chicquemoda, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using our services, you agree to the collection and use of your data in accordance with this policy.
1. Information We Collect
We collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details (e.g., credit card information), and any other information you provide when placing an order or creating an account.
Non-personal Information: This may include technical data such as your browser type, IP address, device type, and browsing patterns on our site. We use this information for analysis and to improve our website's functionality.
2. How We Use Your Information
We use your personal information to:
Process Orders: To complete your purchases, handle payments, and deliver your products.
Customer Support: To respond to inquiries, provide order updates, and resolve any issues with your orders.
Marketing: To send promotional emails, offers, or news related to our products (only if you’ve opted-in). You can unsubscribe at any time.
Improvement of Services: To analyze user behavior on our website, enabling us to improve user experience, content, and functionality.
Legal Compliance: We may use your information as required by law, for example, in response to legal requests or to prevent fraud.
3. Sharing Your Information
We will never sell, rent, or lease your personal information to third parties. We may share your information with trusted partners only for the following reasons:
Service Providers: To complete orders, process payments, and manage customer service.
Marketing and Analytics: With third-party tools (such as email platforms or analytics services) to analyze and improve our website and marketing efforts.
Legal Requirements: We may share your information when required by law, such as complying with a court order or responding to legal requests from government authorities.
4. Data Protection
We use SSL encryption to secure your payment and personal details during transmission. We also follow industry-standard security protocols to protect your personal information from unauthorized access, alteration, or destruction. However, no method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and personalize the content shown to you. Cookies allow us to:
Remember your preferences (such as language and currency).
Keep you logged in during your session.
Analyze website usage patterns to improve site functionality.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.
6. Your Rights
As a customer, you have the right to:
Access your data: You can request a copy of the personal data we hold about you.
Update your information: If your information changes, you can update it through your account or by contacting us.
Request deletion: You can request that we delete your personal data, subject to certain legal limitations.
Opt-out of marketing emails: If you no longer wish to receive marketing communications, you can unsubscribe by clicking the “unsubscribe” link in our emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under the age of 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. Please check this page periodically for the latest information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: