Shipping & delivery

This policy applies to orders from the UK. It is intended to ensure a clear understanding of the design guidelines and the structure of the information. You can then order an item in your own store and always be satisfied.

Shipping areas:

  • We currently ship to the UK.

Shipping costs:

  • Free shipping on all orders within our shipping zones.
  • No hidden shipping costs.

Shipping, processing, and order times:

  • The processing time for your order is 1-3 days (Monday through Friday).
  • Order deadline: 7:00 p.m. (GMT+01:00) Central European Time.
  • The estimated delivery time is 6-9 days, shipping from Monday to Friday.

Tracking your shipment:

  • After shipment, you will receive a tracking number by email.
  • For real-time tracking, visit the website or tracking portal of the relevant courier.
  • If you have any questions about tracking your shipment, our support team is ready to help.

Order changes and cancellations:

  • Orders placed on weekends will be processed the next business day.
  • Please contact our customer service if you want to make changes to your order.
  • Your order will be fully refunded if you cancel it within 5 minutes of purchase. Please email us if you wish to cancel your order. Once your order has been shipped, you will not be able to make any changes.

Policy updates:

  • We regularly update our shipping policy.
  • Stay informed by visiting our website for the latest information.

 

CONTACT US

Company Name: Chicque Moda
Email: info@chicquemoda.com
Phone: +447853791533

Address:
Boerhaavelaan 5 Zoetermeer, Zuid-Holland 2713 HA, Netherlands

Customer Service Opening Hours

  • Monday to Friday: 08:00 AM – 06:00 PM
  • Saturday and Sunday: 10:00 AM – 04:00 PM

Contact form